What are modules and how to create them in Zoho CRM

Modules in Zoho CRM

Modules are the building blocks of CRM and are represented as tabs like Leads, Contacts, Accounts, etc. Each module can collect and store thousands of records of the people. Below are the steps used to create modules.

Steps to create modules in Zoho CRM

Step 1

Login to your Zoho CRM Account

Step 2

Click on Settings symbol on the top and go to “Modules and Fields”.

Step 3

Now, we can create either in “Leads” or “Contacts”. Procedure is same for both.

Step 4

Create a “New Layout”. Click on “New Layout” button shown in the below screenshot.

Step 5

Clone the standard layout and click on “Next” button.

Step 6

Now, drag all the fields from the left hand side and drop it on the right hand side. Last Name field is the mandatory field. We cannot remove that field. After adding all the fields, click on “Save” which is present on the right top corner.